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Ambassadors Theatre Information

West Street

Nearby bus stops on Charing Cross Road - serviced by the following buses: 14, 19, 22, 24, 29, 38, 40, 176

Contact information

Telephone Booking:​ 03330 096 690
*​Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.

Group Bookings: ​020 7206 1174
Access Bookings: ​0800 912 6971

Ambassadors Theatre Box Office Opening Hours

10:00 - 20:00 Monday to Saturday.

Ambassadors Theatre Access

Booking Information

Access Booking Line​: 0800 912 6971

For more information please email ​

Please note there is one step to access the box office.

Venue Access Information

Due to spatial restriction within the theatre, we have no step free access. Patrons need to be able to transfer from a  wheelchair and climb 5 steps up from the foyer in the Circle. Our staff are always available to provide assistance and will store the wheelchair in the foyer during the performance, however for safety reasons they will not be permitted to lift patrons.

There is an infrared system working throughout the auditorium with both loop and conventional headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset.

Assistance dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.

There is no adapted toilet in the venue, however patrons can use one at St Martins Theatre which is approximately 10 paces from The Ambassadors & step-free.


ATG continues to make the safety and security of its customers and staff a priority.

As such, please bear in mind that we may undertake bag checks, so it is recommended that you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the theatre.